RISK MANAGEMENT SELF-ASSESSMENT IN QUALITY MANAGEMENT SYSTEMS

Abstract

An integral part of any quality management system implemented in accordance with the requirements of ISO 9001:2015 standard should be risk management that may negatively affect the level of achievement of quality objectives defined by the organization. One of the models that an organization can use when designing the risk management process as part of its quality management system is the model described in ISO 31000:2009 guidelines. The standard recommends, among other things, that the organization systematically assesses the effectiveness of the risk management process in order to identify the needs of its improvement. One of the methods that an organization can use to assess the effectiveness and maturity of the risk management process is self-assessment.
The aim of the article is to present the possibility of consistent use of ISO 9004:2009 and ISO 31000:2009 guidelines to conduct self-assessment of risk management in quality management systems implemented based on the requirements of ISO 9001:2015 standard. The article discusses the process of risk management self-assessment, and also presents examples of criteria for assessing the maturity of the risk management process, which can be used by organizations to conduct self-assessment and interpretation of its results.